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201 Ways to Turn Any Employee Into a Star Player

201 WAYS TO TURN ANY EMPLOYEE INTO A STAR PLAYER

by: Casey Hawley
Format: Paperback

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Description

The only resource a manager needs to turn a problem employee into a top performer

201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:

  • Identify problems before they become serious
  • Develop the art of constructive feedback
  • Deal with defensive reactions from employees
  • Understand which problems need to be managed and which ones don't
  • Uncover the cause of a problem and help an employee talk about it
  • Foster discussion in group conflict situations • Create goals for employee improvement
  • Follow up on employee progress

Details

Product Code: 9780071433709
ISBN: 0071433708
Publisher: McGraw-Hill Education
Publication Date: 2004-05-01
Number of Pages: 208 pages
Languages: english
Edition: 1
Dimension: 5.91 x 0.63 x 8.9 inches
Shipping Weight: 0.66 pounds