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A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement (paperback)

A COMPLETE AND BALANCED SERVICE SCORECARD: CREATING VALUE THROUGH SUSTAINED PERFORMANCE IMPROVEMENT (PAPERBACK)

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Product Code: 9780133480443
ISBN: 0133480445
Publisher: FT Press
Publication Date: 2008-07-11
Number of Pages: No Information
Languages: No Information
Edition: No Information
Dimension: 5.98 x 0.71 x 8.9 inches
Shipping Weight: 1 pounds